Integrated Solutions Angola (ISA): Optimizing IT Resources to Deliver Maximum Value

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Msuega Tese, Executive Director
The macro-economic headwinds and domestic problems that have tantalized investments across the Sub-Saharan Africa’s economies over the past few years is now showing signs of relief. However, as enterprises in the largest economies of the region—Nigeria, South Africa, and Angola—attempt to recover from this downturn, investments in new IT resources are not feasible yet. This is where Integrated Solutions Angola (ISA) jumps in with its robust technology partnership with NetApp to deliver value for clients from their IT resources, particularly in data storage. The company assists clients in maintaining their existing investments in good shape all the while keeping their equipment up and running for critical IT ecosystems. “By serving as a bridge between NetApp and our customers, we can ensure that the requirements on both ends are proactively addressed,” begins Msuega Tese, executive director at ISA.

Backed by its skilled workforce and over a decade of industry expertise, ISA provides optimized NetApp solutions that address clients’ various IT requirements, even if the equipments are old. It empowers clients to derive maximum value from their existing infrastructure and equipments, without the need to bring in additional investments in their system. The company’s customer-centric approach enables it to review the specific requirements of each client, and design optimized solutions that can tackle discrete business problems while improving the quality of their existing resources.

The client onboarding process at ISA is straightforward and detailed, similar to the one taken by doctors on patients in hospitals. When a client approaches ISA with a particular issue, the company sends its technical teams to assess and verify the exact requirements as well as the budget of client. Here, the company goes the extra mile by understanding the requirements from a technical, economical, and business perspective, forging a precise solution for the client. Then, ISA moves to the solution design phase, where it analyzes relevant information sets needed, shares it with NetApp engineers and sales teams, and then designs a solution that satisfies not only the requirements but also the budget constraints of clients. Consequently, the company’s expert support team provides on-ground assistance to clients post implementing the project, ensuring that the solution is running efficiently and without hindrances.
“ISA is dedicated to supporting clients throughout the entire cycle—from the initial onboarding stage to post-implementation support,” adds Tese.


By serving as a bridge between NetApp and our customers, we can ensure that the requirements on both ends are proactively addressed


ISA’s extensive industry expertise and turnkey solutions have enabled it to sport an unparalleled implementation success rate in the industry across verticals such as oil and gas, banking, and government agencies over the years. An instance that illustrates the company’s value proposition in the industry is when a government institution approached it to tackle the capacity and performance issues in their previous solution within a definite budget cap. “They requested assistance from us with numerous constraints in resources and funds; anyone would have simply walked away from it. But, we didn’t. Because, ISA has never made excuses or looked away from any problems,” recollects Tese. Leveraging its domain expertise, the company’s adept team came up with a combination of disc upgrades to optimize and boost the performance of their existing infrastructure quickly, thereby enabling the client to get up and running within no time.



Apart from data storage solutions, ISA also offers an integrated suite of on-premise and cloud IT security solutions for its clients to address the growing demands for data security in the digital world. In the wake of cloud computing, the company has established strategic partnership with Angola Cables and other relevant entities in an attempt to deliver scalable and agile solutions for organizations moving their data to the cloud from legacy systems.

Company
Integrated Solutions Angola

Headquarters
Luanda, Angola

Management
Msuega Tese, Executive Director

Description
Integrated Solutions Angola (ISA) is a multi-vendor IT services provider of choice for leading enterprise customers in Angola. Leveraging its robust technology partnership with NetApp, ISA provides value for clients from their IT resources, particularly in data storage through excellent storage solutions. Founded in 2005, ISA has an unsullied track record of project implementation, maintenance, and support of complex IT systems, assisting clients in maintaining their existing investments in top shape while keeping their equipment up and running for critical infrastructure. Backed by its skilled workforce and in-depth domain expertise, ISA can provide optimized NetApp solutions that address clients’ various IT requirements, even if the equipments are old

Integrated Solutions Angola